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joemanuel's avatar
joemanuel
Follower
Jan 17, 2022

Change email address on Orbi AX4200 WiFi 6 (RBR750)

I have 2 Netgear products (Nighthawk and Orbi) registered under the same email address.  I would like to change the email address for the Orbi.  How do I do this?

1 Reply

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator
    Jan 20, 2022

    To change the email address you will need to unregister the device then re-register it with the desired email address. 

     

    Please follow the steps below to unregister your device:

     

    Log into my.netgear.com
    Scroll down and click View Product button for the product you wish to remove from your account
    Scroll down and click "Unregister Product" in grey (below the "Community Links" button)
    You will be asked to confirm you want to unregister your product (*Unregistering your product will remove the product from your account. It may be re-registered to the same account. If it is re-registered to another account, any warranty will not be transferable, per the NETGEAR warranty.)
    Click "Yes, unregister my product"

     

    Please keep us informed  on your progress with this issue! 

     

    Best,

    Kevin