Chromebook Connection Issues - DNS Problem?

Some non AX supporting devices may not work well with AX mode enabled. I saw this similar issue with Chrome books not connecting at all to Orbi AX earlier this year I believe. Someone posted that disabling the AX mode helped them get the books connected. So something to try. This is a trouble shooting step only to see if this helps any. OF course, turn AX mode back on afterwards.

Orbi AX only provides the platform for devices to connect too. If some don't usually this is a device mfr issue that has to be fixed, usually by them just updating there wifi drivers with in there FW on these books. I don't have one of these books so I don't have on hands experience with them. However using other devices over the years and seeing similar issues with different devices and with new wifi modes that come out every so often, same game has to be played every time new tech comes out. Theres always something that doesn't work right with the new tech. Again, this has to be addressed with the Mfr of these devices. NG can only do so much as they design and develop the wifi platform to same required specs as everyone else uses. It's just that some Mfrs may not keep there items as up to date as they should. So for support, we can do some things to help with work arounds and if these don't work, then the mfr should be contacted to let them know that there devices are having problems with new tech. Knowing that all your other devices work with Orbi AX, and only the books don't, all points to Google needing to review there items for these problems.