Forum Discussion

Tutor

Dec 05, 2019

Solved

Chromebooks refuse to join Orbi WiFi 6 network (AX6000)

I just configured my new WiFi 6 Orbi AX6000 (RBR850 + RBS850), and my Lenovo C330 units (x2) fail to join the network. All of my other devices connect and perform without issue (mostly Apple device...

Eroach
Apr 07, 2020
We have a fix! My Chromebooks are finally connected.

1. Login to orbilogin.net.
2. Click ADVANCED Tab, on a far left panel click on ADVANCED option and then select Advanced Wireless Settings under it.
3. Change the CTS/RTS value to 2347 then click APPLY button to save the settings.
4. Then, try again connecting your Chromebook to the wifi network.

Note: After I did this it did not work right away. I forgot the network on the Chromebook and restarted the computer than tried to connect and bam I'm connected to the Orbi. Keep you posted if I have any drops but working as of now.

freeridevt

Initiate

Dec 14, 2019

We are having similar issues with an Orbi Router/Satelite combo. Everything else works fine (various laptops, cell phones, printers,etc.) but ever since we added the new Orbi devices our Asus Chromebook C202S can't connect to the Sateliete. Its an Orbi RBS50v2 (brand new).

If I set the laptop next to the Orbi Router, it works fine. It specifically won't work when connecting to the Satalite. The connection is never established - it just continues to try to establish a connection to the wifi SSID. I've seen it partially get connected and then it ends up with the wrong IP configured as the router. Pretty disappointing.

FURRYe38

Guru - Experienced User

Dec 15, 2019

Something to contact Google about and let them know about there books not working with the new Orbi AX wifi. Probably a wifi driver incompatibility that Google needs to address and update there drivers in these books.

freeridevt wrote:
We are having similar issues with an Orbi Router/Satelite combo. Everything else works fine (various laptops, cell phones, printers,etc.) but ever since we added the new Orbi devices our Asus Chromebook C202S can't connect to the Sateliete. Its an Orbi RBS50v2 (brand new).

If I set the laptop next to the Orbi Router, it works fine. It specifically won't work when connecting to the Satalite. The connection is never established - it just continues to try to establish a connection to the wifi SSID. I've seen it partially get connected and then it ends up with the wrong IP configured as the router. Pretty disappointing.