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Chromebooks refuse to join Orbi WiFi 6 network (AX6000)
I just configured my new WiFi 6 Orbi AX6000 (RBR850 + RBS850), and my Lenovo C330 units (x2) fail to join the network. All of my other devices connect and perform without issue (mostly Apple device...
We have a fix! My Chromebooks are finally connected.
1. Login to orbilogin.net.
2. Click ADVANCED Tab, on a far left panel click on ADVANCED option and then select Advanced Wireless Settings under it.
3. Change the CTS/RTS value to 2347 then click APPLY button to save the settings.
4. Then, try again connecting your Chromebook to the wifi network.Note: After I did this it did not work right away. I forgot the network on the Chromebook and restarted the computer than tried to connect and bam I'm connected to the Orbi. Keep you posted if I have any drops but working as of now.
Yeah I tried everything. Turning off security. Also tried WEP, WPA2, and WPA3. Also tried turning AX mode off.
Did you try and disable AX mode while leaving the wifi security open?
Seems like a problem with the Chrome book and NG FW if the chrome book won't even connect with security turned off.
I would open a support tickect with NG and Google and see if something can be done. The wifi drivers between the Chrome book and Orbi AX needs to made compatible.
Eroach wrote:
Yeah I tried everything. Turning off security. Also tried WEP, WPA2, and WPA3. Also tried turning AX mode off.
Have you solved this? I have the exact same issues at my house. I took a Netgear Nighthawk offline and replaced with the Orbi WiFi 6.
Since then the Chromebook will not attach. With the recent work/school from home initiative I need these online. Any update would be apreciated.
Did you try and disable AX mode while leaving the wifi security open as a quick test? Re-enabled WPA2 after testing the chrome book
I would open a support tickect with NG and Google and see if something can be done. The wifi drivers between the Chrome book and Orbi AX needs to made compatible.
Robsrit wrote:Have you solved this? I have the exact same issues at my house. I took a Netgear Nighthawk offline and replaced with the Orbi WiFi 6.
Since then the Chromebook will not attach. With the recent work/school from home initiative I need these online. Any update would be apreciated.
Nope. Still have an issue. I currently have an old router just to support the chromebook. I have an active ticket into Netgear. Last thing they told me was to update the chromebook wifi drivers. Well chromebook is like iOS, you can't just update drivers you can only update the os. I responded with this concern 1 week ago. I haven't had another response. So I guess we're screwed until Google updates the drivers with the chromebook os.
Can you share how you've setup the other router with your existing Orbi 6 setup? I'm in the same boat and trying to get something working that can support my childrens chromebooks.