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Forum Discussion
pandabe4r
Oct 11, 2021Tutor
Circle Parental Controls / 1st gen or 2nd gen?
I have recently purchased the Orbi Wifi 6 RBR850. I see there is an option in the Orbi app to purchase Circle’s parental control subscription, but it is unclear if this version is the older 1st gen ve...
- Oct 11, 2021
Netgear has set up a community forum specifically for the Circle and Smart Parental Controsl product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controlshttps://www.netgear.com/home/services/smart-parental-controls/
I beleive this uses the Circle 1st Gen. I don't think there is a 2nd Gen version as of yet.
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-on-OpenDNS-will-no/m-p/2071958#M186847If you have additional questions, I would contact NG support as well.
Good Luck
FURRYe38
Oct 11, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Circle and Smart Parental Controsl product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://www.netgear.com/home/services/smart-parental-controls/
I beleive this uses the Circle 1st Gen. I don't think there is a 2nd Gen version as of yet.
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-on-OpenDNS-will-no/m-p/2071958#M186847
If you have additional questions, I would contact NG support as well.
Good Luck