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Solved
CLIENTS STOP CONNECTING AT 6PM EACH NIGHT
MODEL: RBRE960 (AXE11000) Hello! I have an odd situation with my new ORBI RBRE960 system. I have 3 SSID's...HOME, GUEST, GATE. The GATE Wi-Fi is being beamed to a gate where a wireless keypad...
Hey TC,
Thanks for writing. I was able to get it figured out. Turned out to be an inline coupler that might be the problem. I tested the two legs of ethernet cable using a cable tester and initially, wires 1 and 2 didn't appear to be connected, with wires 3-8 working as expected. I swapped out the coupler and it all came back up and online. I hate it when I make assumptions about stuff like this thinking it "should" be working. Once again, lesson learned.
Because I assumed that the physical portion of this setup was OK, I focused on the software and other aspects of the setup. Boy is my face red 🙂
Thanks again for your time and help and have a good weekend!
Getnoldfast wrote:MODEL: RBRE960 (AXE11000)
Hello!
I have an odd situation with my new ORBI RBRE960 system. I have 3 SSID's...HOME, GUEST, GATE. The GATE Wi-Fi is being beamed to a gate where a wireless keypad and Eufy Floodlight camera connect to the GATE Wi-Fi. This setup has been running now for about 8 weeks with no issue.
Over the past two days, the GATE Wi-Fi works during the day, but at around 6PM, the clients (keypad and camera) can no longer connect. I went to the gate and tried to connect to the GATE Wi-Fi using my Android phone and although the SSID shows up under my Wi-Fi, it won't allow me to connect. I've restated the router and antenna that shoots the Wi-Fi signal to the gate to no avail.
Can you connect to the GATE SSID when you are in your house and near your Orbi RBRE960 router? How far away is your gate from the Orbi router?
When you say "The GATE wi-fi is beamed to a gate" do you mean some other hardware or wi-fi extender device is involved? If yes, what is it and how can we determine whether it is contributing to the problem?
Hey Mikey,
Thanks for writing. I was able to get it figured out. Turned out to be an inline coupler that might be the problem. I tested the two legs of ethernet cable using a cable tester and initially, wires 1 and 2 didn't appear to be connected, with wires 3-8 working as expected. I swapped out the coupler and it all came back up and online. I hate it when I make assumptions about stuff like this thinking it "should" be working. Once again, lesson learned.
Can you connect to the GATE SSID when you are in your house and near your Orbi RBRE960 router? How far away is your gate from the Orbi router? No, not before I changed that coupler. It would attempt to connect, but, just like when I was near the gate trying to connect, it just wouldn't finish the process. Couldn't not obtain an IP address.
When you say "The GATE wi-fi is beamed to a gate" do you mean some other hardware or wi-fi extender device is involved? If yes, what is it and how can we determine whether it is contributing to the problem? Yes sir, I have a C Crane satellite antenna shooting a WiFi beam to the gate. It provides an 18 degree concentrated beam to the gate. Without it, no signal until you get to the house. The gate is about a half mile away.
Thanks again for your time and help!
Getnoldfast wrote:Yes sir, I have a C Crane satellite antenna shooting a WiFi beam to the gate. It provides an 18 degree concentrated beam to the gate. Without it, no signal until you get to the house. The gate is about a half mile away.
I never heard of that type of hardware before, thanks for identifying it: https://ccrane.com/point-to-point-parabolic-wifi-antenna/
There have been others asking for help extending their wi-fi network to a barn, etc, and wondering if extra Orbi satellites can accomplish this task. The alternative of something like your wi-fi point to point solution is good to know about too.
Would you mind sharing what equipment is at each "end" of this radio link? (Orbi units do not have "N" radio antenna connectors.)
