Forum Discussion

Initiate

Nov 30, 2021

Solved

Computer cannot see Orbi network

My Dell laptop cannot find my Orbi wifi - all other devices in house find it and log in no issues, just this one laptop. this latop finds other wifi networks in house just fine. 2.4 and 5,2 bands bot...

dossett
Nov 30, 2021
i found a newer version of driver, installed and problem fixed. thanks

plemans

Guru - Experienced User

Nov 30, 2021

What driver version is installed on the intel card? Many of intels older drivers had issues seeing AX wireless signals.

https://www.intel.com/content/www/us/en/products/sku/75442/intel-dual-band-wirelessac-3160/downloads.html

dossett
Initiate
Nov 30, 2021
i found a newer version of driver, installed and problem fixed. thanks
- plemans
  Guru - Experienced User
  Nov 30, 2021
  Glad to see it! Let us know if you have futher problems.
- FURRYe38
  Guru - Experienced User
  Nov 30, 2021
  Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
  https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
  Enjoy. 📡