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Forum Discussion
Loooogical
Dec 23, 2022Aspirant
Computer looses Internet access when I get into range of a new node
I have been having an issue with my MacBook Pro M1, that seems to happen when I walk from a place where I'm connected to the main node (downstairs), and upstairs (next to my second node). Instead of ...
FURRYe38
Dec 27, 2022Guru - Experienced User
Under Advanced Tab/Advanced Settings/Wireless Settings
Are the RBS connected to the back of the RBR directly or is there a LAN switch in between?
What CAT# cables are you using? CAT6 is recommended.
Loooogical
Dec 27, 2022Aspirant
Should I try to reduce only 5 Ghz, as that is mainly what the computer is connected to?
- FURRYe38Dec 27, 2022Guru - Experienced User
Both radios.
- LoooogicalJan 01, 2023Aspirant
Seems to have helped a bit, so I guess this might be somewhat of a temporarily "fix", hopefully Netgear can sort out a better solution for Apple products in a coming firmware update. Thanks anyways!
- FURRYe38Jan 02, 2023Guru - Experienced User
It's up to devices to pick and choose where they connect too. Not much can be done here. So placement, distances and deployment is key here.
- LoooogicalJan 06, 2023Aspirant
Is there a way to tell Orbi that my computer should ONLY connect to the Bedroom satellite for instance, and never to the main orbi router, because I'm pretty sure that would fix the problem.
- LoooogicalJan 06, 2023Aspirant
Or a way to disable the Wi-Fi signal of the main node, and only use the two satellites, that might also solve it.
- plemansJan 06, 2023Guru - Experienced User
No and No.
The device (phone/computer/pc) is the one that determines which to connect to.
You can try setting the broadcast speed down on the orbi as they can have to much overlap.
Or you can try going in on your pc (if its a windows device) and setting its roaming to aggressive. (through the device manager)
- LoooogicalJan 06, 2023Aspirant
New question, how do I find the BSSID for the router and satellites? It doesn't seem to match up with the mac address, so I guess it is something else? - Figured this one out.
And I think I found the reason behind this issue now. When I'm in my second floor, I still have a -63 RSSI from the base station, and a -50 from the sat on the second floor. So that is the reason it doesn't jump to the new one, and probably the reason something happens making it not able to decide on WiFi now and then and making my computer lose internet connection.
I guess it is not possible to turn down the Transmit Power Control for just the base station, and not the sats?
- LoooogicalJan 06, 2023Aspirant
Think I will try to move the sat on the second floor to the third floor. Maybe that helps.
- LoooogicalJan 11, 2023Aspirant
Yeah, problem seems to be that the system is too powerful so several of the sateliltes/base station is inside the treshold for the computer not to swap wifi, and then something strange happens after a while and it messes up and you loses connection. Not sure if it is Apple or Netgears fault, but I have put my system up for sale and will just buy Google Nest Pro if somebody buys it.
- FURRYe38Jan 11, 2023Guru - Experienced User
Any progress on this?
Loooogical wrote:
Think I will try to move the sat on the second floor to the third floor. Maybe that helps.
- LoooogicalJan 11, 2023Aspirant
It improved the situation, so the issue is obviously related to the threshold Apple use for swapping Wi-Fi network. Now I have a feeling I'm just almost constantly connected to the 1st floor base unit, since I rarely bring the computer up to the third floor, it is on the second floor 95 % of the time. A bit strange, since the signal is better from the satellite on the third floor, but I guess the fact that it is worse then when the 3rd floor satellite was on the 2nd floor and that seems to help.
- FURRYe38Jan 11, 2023Guru - Experienced User
So what's the distances between the RBR and RBS now?
What's the transmit power setting your using on the RBR? - LoooogicalJan 11, 2023Aspirant
In a straight line it is probably around 7-8 meters, with two concrete floor separators in between them. But the signal travels good from both upstairs and downstairs via our pretty open stairs. I keep the signal strength at 100 % at the moment, since I need the signal to reach my outdoor cameras.
- FURRYe38Jan 11, 2023Guru - Experienced User
Ok. Sounds good. Let that run for a while.
Seems like possible placement and distances are key here for your system.That darn concrete though. 😒