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Forum Discussion
Hoopladoodle
Oct 17, 2021Tutor
Connected, Online, but ALL Devices Offline? CBK752/CBR750 Cable Modem w/ Spectrum
Hi all, I’ve been back and forth with Netgear CS and Spectrum for the last couple weeks to figure out why the Orbi WiFi 6 model CBR750 (CBK752-100NAS) I purchased to replace the Spectrum provid...
Hoopladoodle
Oct 27, 2021Tutor
Unfortunately nothing quantifiable since I am out of town until mid-November. I still haven't been able to figure out why Anywhere Access will not connect whenever there is those aforementioned "no-ring-light" outages that otherwise appear normal according to the cable modem's status lights, but so far it's only happened once since I left town and my sister was able to get it up and running by rebooting it a couple times.
When I'm back home I'll continue monitoring and post Logs and Event Logs as the issues arise, but so far I am still leaning into believing its Spectrum's service acting funky with the Orbi making it think its online despite it not being able to load webpages without it saying its not connected to the internet. If it becomes a big enough problem I'll video call my sister to show her how to access the Orbi Login and get us a copy of the logs, but until then I'll wait.
FURRYe38
Oct 27, 2021Guru - Experienced User
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