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Forum Discussion
DarkLordofIT
Sep 20, 2024Aspirant
"Connected without internet" when moving from WiFI backhaul to wired backhaul
I recently upgraded from an Orbi Wifi5 system to the Orbi Wifi 6 and am having major delays when switching between devices . My setup is this: Orbi RBR760 in the main house. 2 satellites also in the...
CrimpOn
Sep 20, 2024Guru - Experienced User
It would be really helpful to see a diagram of how this is all connected.
Does the Windows PC have two network adapters? (one for the DSL connection to the pfSense VM, and one for the Orbi router connection?)
Even in Access Point (AP) mode, the Orbi expects "the internet" to appear on the WAN port, not one of the LAN ports.
And, it expects ALL of the Orbi satellites to connect either (a) over the built in WiFi link, or (b) through one of the LAN ports.
DarkLordofIT
Sep 21, 2024Aspirant
A few things to note:
1. It does not happen every time. I can sometimes walk between buildings and not have the issue.
2. It equally affects Windows devices.I tested with an Android phone and Surface tablet and they both lost connectivity at the same time, which is typically about 20 seconds after walking into the house or out building respectively.
3. Any device connected in either building that isn't moving is just fine, both wired and wireless, it's definitely an issue with switching between APs.
- DarkLordofITSep 21, 2024Aspirant
Ok, quick update that saves a few troubleshooting steps.
1. I double-checked and the one connection to the Orbi RBR is to the Internet port and it is reachable on its LAN IP so AP mode does reassign the Internet port to LAN and I do remember at the time of switching to AP mode that it required the internet connection on the Internet port even in AP mode. So that simplified that one piece of the puzzle.
2. I removed the Netgear switch between the RBR and the Cisco and it did not solve the issue so that's a bust.
3. I will likely have to run a new network cable from a LAN port on the RBR, bypass the switches altogether and connect it directly to the RBS LAN port. - DarkLordofITSep 23, 2024Aspirant
I have not run the cable yet, but I have moved the Satellite to a not ideal location temporarily to create a "good enough" Wifi backhaul to test the configuration and so far there has been no roaming issue. I'm fairly certain that the conclusion here that the AX models are not designed exactly like the AC models were and sharing a single line for both the Internet (and local LAN) connection and the wired backhaul cannot be on the same connection is the answer.
- FURRYe38Sep 23, 2024Guru - Experienced User
Maybe most likely a issue with the ethernet connection in between the RBR and RBS since Wireless BH seems to work for roaming.
- DarkLordofITSep 23, 2024Aspirant
Possibly. That cable also connects everything in the house to the Cisco switch which is connected to the internet and all those non-roaming devices work just fine. It also worked with the Wifi 5 Orbi models and roaming had no problems. But we ran it probably 8 years ago so it's probably time to replace it. Even upgrade to Cat-6 while we're at it. It's all in PVC with pull lines so it will be pretty easy to replace. I'll start with a new cable from the Orbi RBR's lan port to the RBS, bypassing all the switches, to match the Wifi 6 documentation and see if that works.