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Solved
Connecting 2.4Ghz Devices
So I'm trying to connect my Yamaha ATS-2090 soundbar to my new Orbi AX4200 RBK753S router. Unfortunately, I'm running into the problem a lot of people have connecting devices that rely upon a phone a...
Solution: In the soundbar app, even though the WiFi light is blinking on the soundbar to indicate it's ready for set-up, pretend that it's not. Select the prompt to indicate that it's not blinking. It will then instruct you to press the "Alexa" button on the soundbar for five seconds. After doing this the app found the soundbar, connected it to the new router, and now everything works just like before.
My best guess is that the soundbar never forgot the old router and kept trying to log into it. Pressing the Alexa button probably reset everything so the soundbar could connect to the new router. Thank you Yamaha for obfuscating something that is so simple. :smileyfrustrated:
On an aside, it's really annoying that everything has to be connected to the internet these days. I wouldn't have bothered with this except my sons prefer to use voice commands via Alexa rather than the handheld remote. I also find it annoying that Amazon is now controlling my soundbar. I know that's neither a problem with NetGear nor the Orbi. It's just a middle-aged man ranting; please, get off my lawn.
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Try this, try turning down the power output of the RBRs wifi radios from 100% to 25% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings. You'll need to move the mobile setup device out to a distance do that it doesn't connect to the 5Ghz signal as it will be present though at a low range. I would turn OFF the RBS during this operation. If you can get the mobile device connected long enough to connect and get your devices connected, then turn it back ON then return the power out put back to 100%. Be sure you disable the mobile devices wifi radio for 5 seconds after you reduce the power so it will try to connect to the 2.4Ghz radio after you re-enable the mobile device. It should prefer the 2.4Ghz signal since it will be a stronger signal.
Thank you for the suggestion. Unfortunately, this did not work. I even walked about 20 yards from my home and made sure the phone was connected to the 2.4Ghz band. I'm still waiting from Yamaha for some troubleshooting help.
So your phone was connected on 2.4Ghz at that distance?
Let us know what Yamaha says...
Do you have a prior 2.4Ghz router by chance?
Solution: In the soundbar app, even though the WiFi light is blinking on the soundbar to indicate it's ready for set-up, pretend that it's not. Select the prompt to indicate that it's not blinking. It will then instruct you to press the "Alexa" button on the soundbar for five seconds. After doing this the app found the soundbar, connected it to the new router, and now everything works just like before.
My best guess is that the soundbar never forgot the old router and kept trying to log into it. Pressing the Alexa button probably reset everything so the soundbar could connect to the new router. Thank you Yamaha for obfuscating something that is so simple. :smileyfrustrated:
On an aside, it's really annoying that everything has to be connected to the internet these days. I wouldn't have bothered with this except my sons prefer to use voice commands via Alexa rather than the handheld remote. I also find it annoying that Amazon is now controlling my soundbar. I know that's neither a problem with NetGear nor the Orbi. It's just a middle-aged man ranting; please, get off my lawn.