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Connecting 2.4Ghz Devices
So I'm trying to connect my Yamaha ATS-2090 soundbar to my new Orbi AX4200 RBK753S router. Unfortunately, I'm running into the problem a lot of people have connecting devices that rely upon a phone a...
Solution: In the soundbar app, even though the WiFi light is blinking on the soundbar to indicate it's ready for set-up, pretend that it's not. Select the prompt to indicate that it's not blinking. It will then instruct you to press the "Alexa" button on the soundbar for five seconds. After doing this the app found the soundbar, connected it to the new router, and now everything works just like before.
My best guess is that the soundbar never forgot the old router and kept trying to log into it. Pressing the Alexa button probably reset everything so the soundbar could connect to the new router. Thank you Yamaha for obfuscating something that is so simple. :smileyfrustrated:
On an aside, it's really annoying that everything has to be connected to the internet these days. I wouldn't have bothered with this except my sons prefer to use voice commands via Alexa rather than the handheld remote. I also find it annoying that Amazon is now controlling my soundbar. I know that's neither a problem with NetGear nor the Orbi. It's just a middle-aged man ranting; please, get off my lawn.
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Any progress on this?
Bassoonist wrote:So I'm trying to connect my Yamaha ATS-2090 soundbar to my new Orbi AX4200 RBK753S router. Unfortunately, I'm running into the problem a lot of people have connecting devices that rely upon a phone app that requires the phone to be connected to the same 2.4Ghz network. I just doesn't work.
I tried the solution recommended for other mesh routers on this forum. It hasn't worked The problem is there isn't a "Broadcast SSID" 5G box to uncheck. I'm wondering if there's a new firmware version for the Web interface that deleted this option? My firmware version is V3.2.16.6_1.4.4.
I contacted customer service. Their reply was, "there are no settings that we can change on the router user interface to force the ATS-2090 to connect to the 2.4 Ghz. That is the disadvantage of having a mesh system. If your wireless devices is not capable of connecting to mesh system or 5 GHz then it will not work on it, it is a product limitation."
I just can't believe this is the case. Everything else about this router is great. There has to be a work around. I included some screenshots in the hope someone will have insight and help to solve this problem. Thank you in advance.