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Forum Discussion
Connection issues: Orbi RBK753 + Telekom Fiber Modem (Huawei EchoLife HG8010U ONT)
Hi everyone,
I'm hoping for some support on my new Orbi Mesh system.
I have a new Telekom Germany connection. Confirmed with the Fiber Tech team it is reset and functioning on my accoun...
Hi, and thanks for your reply.
Firmware is fully up to date. V4.6.14.3_2.3.12 on router and both sats.
Cable is new cat6 although Orbi ships with cat5e
Telekom Germany requires login via PPPoE, login and password, so there is no way to just let DHCP do its thing.
bringing full setup down and back up also does no good unfortunately......
I would contact the ISP and have them ensure everything is up and configured right up to the ONT. Might ask them to swap out the ONT for another to troubleshoot this.
Has a factory reset and setup from scratch been performed since you updated the RBR?