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Forum Discussion
lgreer161
Dec 04, 2022Tutor
Connection to 2.4ghz to set up kasa (tp-link) smart plug mini
I have been trying to find a way to force my phone to use the 2.4ghz network so that I can set up my kasa smart plug which only works with 2.4ghz. I have found these and similar instructions but I do...
CrimpOn
Dec 05, 2022Guru - Experienced User
p.s. I completely agree. If Netgear had simply put the same option on the Orbi as it did on Nighthawk cameras (disable 5G radio and let all the existing 5G devices suck eggs while a new device is added to the network), then this controversy would not persist.
(sigh)
PeatyR
Dec 05, 2022Aspirant
I got him two of the same cameras and after he got the one hooked up the second one worked as well. It must be something with the app and way the Orbi hooks up.
The reason I got this specific brand is because I have so many and mine worked just fine hooking up with no issues at all. Since I'm familiar with the app I figured if he had questions, I could answer. It's why I was baffled his didn't work from the get go. This is really the only issue I have with my Orbi, I still think it's the best option for my Wi-Fi situation.
Oh, also you can share cameras with other people if they have a NetVue account. Before he got it working I did share one of my cameras with him, just to be sure the app was working in that capacity. It did see my camera so to me it is somehow an issue with that specific camera being the first to be entered to an account.