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Forum Discussion
Harrme
Aug 28, 2023Aspirant
Constant buffering RBR750
I have an RBR750 with two satellites. The home is 3,000 sq. ft. The router is in the basement office. Two satellites on the main level. I added the second one after my smart tv on the main level conti...
Harrme
Sep 04, 2023Aspirant
As an update, I moved the new satellite to the tv cabinet/stand and connected the Roku via Ethernet cat6 cable. No buffering anymore. Now, only our mobile devices are having issues. My iPhone can be 8 feet from the second satellite, confirmed as connected to that satellite, appears to have full signal, but can’t get on the internet. Or once I do get on, after a few minutes it goes to continuous buffering. Same for my wife’s phone.
FURRYe38
Sep 04, 2023Guru - Experienced User
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
- HarrmeSep 04, 2023AspirantThank you. I just gave that a try but it didn’t seem to help. Went back on the internet and within 3 minutes it started to buffer continuously.
- FURRYe38Sep 04, 2023Guru - Experienced User
Power OFF the phones for 1 minute.
Lets try turning OFF just one of the RBS.
Also try this as well, Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 64. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Power ON the phones then test again...
- McLongSep 04, 2023LuminaryHave your tried adjusting the wifi power down to 50%?
Sorry if this question was already asked but I didn't see this in a cursory read.- HarrmeSep 04, 2023AspirantNo I haven’t. Not even sure how to accomplish that. I just spent an hour on with tech support. In the end, they told me to monitor for 24 hours and let them know if it didn’t correct problem. Within 10 minutes the problem was back.