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Forum Discussion
Harrme
Aug 28, 2023Aspirant
Constant buffering RBR750
I have an RBR750 with two satellites. The home is 3,000 sq. ft. The router is in the basement office. Two satellites on the main level. I added the second one after my smart tv on the main level conti...
FURRYe38
Sep 04, 2023Guru - Experienced User
I recommend turning OFF the RBS temporarily and checking for this with just the RBR alone to see if problem still happens, if so, something on the RBR may need to be checked.
Is SIP ALG disabled or enabled on the RBR under Advanced tab/WAN Setup?
Harrme wrote:
I have an RBR750 with two satellites. The home is 3,000 sq. ft. The router is in the basement office. Two satellites on the main level. I added the second one after my smart tv on the main level continued to buffer. Now, the tv drops off the new satellite and continues to connect to the basement router causing non-stop buffering again. Is there any way to assign connections?
Harrme
Sep 04, 2023Aspirant
Turned off RBS. No change.
- FURRYe38Sep 05, 2023Guru - Experienced User
Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Try setting manual channel 1 on 2.4Ghz and 40 channel on 5Ghz.
Enable SIP ALG on the RBR under Advanced tab/WAN Setup.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- HarrmeSep 28, 2023AspirantSo….after weeks of suffering thru Netgear techs, senior tech then Level Two tech, they decide to send me a new router. It arrived today. I followed all the instructions on setting it up. Now, router has solid white light and I can’t access my Orbi app because it says it can’t find my router. My devices will find and connect to the new network, just won’t work. My Level Two tech is off and I won’t hear back from him for a few days. Meanwhile I’m stuck with no functioning internet.
- FURRYe38Sep 28, 2023Guru - Experienced User
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?