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Forum Discussion
drmallory1
Sep 14, 2021Follower
Costco Orbi w/ 2 satellites RBK753S AX4200
Costco is selling this model for $399.99 with two satellites. https://www.costco.com/netgear---orbi-rbk753s-ax4200-wi-fi-6-mesh-router-with-two-satellite-extenders-one-year-advanced-cyber-security-...
FURRYe38
Sep 15, 2021Guru - Experienced User
Then you'll need to contact NG support and let them know what your having problems with. Not everyone has the same issues and you can't know what other use do and do NOT see and experience and claim its all the same. I agree, v4 has been problematic from the start, however we DON'T assume anything here in the forums. Take each user and handle them for what THEY describe. IF we can't help them then its users resposibility to contact NG support and seek additional help and information. If nothing else works out, then return the system to place of purchase and go find something else that does.
Good Luck.
AggedwNG
Sep 15, 2021Apprentice
Oh I can "claim" alright.. Matter of fact, if Netgear wants to contact me and write up a consultant contract, then let's talk. But the fix won't be that simple, especially when decisions are being made based on marketing, will it..? Stop placating the problem and deliver the feedback to Netgear.. or are they just not listening...
- FURRYe38Sep 15, 2021Guru - Experienced User
You'll need to contact NG support and open up a support ticket as the forums can't seem to help you out.
https://www.netgear.com/support/#
Good Luck.