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BuckyFan53066's avatar
BuckyFan53066
Aspirant
Apr 07, 2021

CP1025nw Printer will not connect to WiFi

AX6000 (RBK852) DOES NOT APPEAR AS A VALID MODEL IN THE DROP-DOWN LIST!   Recently replaced my old RBR50/RBS50 with an AX6000 (RBK852). My HP CP1025nw printer always maintained a rock solid connect...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 07, 2021

You'll need to contact the pritners mfr for additional help and support and information regarding there product. 

  • BuckyFan53066's avatar
    BuckyFan53066
    Aspirant
    Apr 07, 2021

    Thanks, but no. I didn't need to contact HP to do the setup when I connected to the RBR50 a few years ago, no reason I should need them now.

     

    printer's, not "pritner's"

    their, not "there"

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 07, 2021

      Try disabling AX mode on 2.4ghz on the RBR under Basic tab/Wireless settings

      Try setting CTS frm 64 to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings

       

      Should any of this still fail, you'll need to contact the mfr for additional help and support for there product. 

       

      Good Luck. 

      • Mikey94025's avatar
        Mikey94025
        Hero
        Apr 09, 2021
        FURRYe38 wrote:

        Try setting CTS frm 64 to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings

        Agree, I would set CTS/RTS Threshold to 2347 for both bands.  If it works then also undo the other support recommendations (i.e., turn WMM back on).

         

    • schumaku's avatar
      schumaku
      Guru - Experienced User
      Apr 09, 2021
      BuckyFan53066 wrote:

      Thanks, but no. I didn't need to contact HP to do the setup when I connected to the RBR50 a few years ago, no reason I should need them now.

      That's a reality-ignorant approach. Many wireless clients, embedded and generic computer systems had and some still have issues when it comes to associate with Mesh and/or WiFi 6 systems. Even the very popular Intel clients had many - from unable to "see" wht SSID on air to various connectivity and reliability issues. A good start is to consult the HP downloads for your printer, and update the printer firmware.