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Forum Discussion

BuckyFan53066's avatar
BuckyFan53066
Aspirant
Apr 07, 2021

CP1025nw Printer will not connect to WiFi

AX6000 (RBK852) DOES NOT APPEAR AS A VALID MODEL IN THE DROP-DOWN LIST!   Recently replaced my old RBR50/RBS50 with an AX6000 (RBK852). My HP CP1025nw printer always maintained a rock solid connect...
BuckyFan53066's avatar
BuckyFan53066
Aspirant
Apr 07, 2021

Thanks, but no. I didn't need to contact HP to do the setup when I connected to the RBR50 a few years ago, no reason I should need them now.

 

printer's, not "pritner's"

their, not "there"

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 07, 2021

Try disabling AX mode on 2.4ghz on the RBR under Basic tab/Wireless settings

Try setting CTS frm 64 to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings

 

Should any of this still fail, you'll need to contact the mfr for additional help and support for there product. 

 

Good Luck. 

  • Mikey94025's avatar
    Mikey94025
    Hero
    Apr 09, 2021
    FURRYe38 wrote:

    Try setting CTS frm 64 to 2347 Under Advanced Tab/Advanced Settings/Wireless Settings

    Agree, I would set CTS/RTS Threshold to 2347 for both bands.  If it works then also undo the other support recommendations (i.e., turn WMM back on).

     

    • BuckyFan53066's avatar
      BuckyFan53066
      Aspirant
      Apr 09, 2021

      Made change to CTS/RTS and was able to establish connection! Did 'undo' on other NG support recommendations and WiFi connection to printer was lost. "Undid the undo" and put all settings back to NG recommendations (above) and left CTS/RTS at 2347 (which had just previously worked) and connection will not re-establish. Pretty much ready to give up at this point.