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Forum Discussion
Cross-linked Orbi accounts
First off, this is about an Orbi RBR750 (which this board does not accept as a Model number). Second, this deals with both the Android and iPhone app and accessing multiple Orbi setups/systems from ...
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
There is a logout function on the Orbi apps menu if you select the home icon upper left corner this will take you to the menu listing of the app. LOGOUT is at the bottom of this menu page.
Good Luck.
On the Android app - yes it is there. But not on the iPhone app. The church person looked at it herself and we held both phones side-by-side and there wasn't a LOGOUT option on her iPhone. I told her to simply uninstall it until I could get some help from Netgear. Either way, the main problem is, as the title says, cross-linked accounts. Why does her iPhone app show MY HOME Orbi. I don't seem to be the first person with this issue. When I search the communities, there are other folks asking about removing old devices from their accounts and the last answer was that Netgear was working on it - but I never saw a final resolution.....
Well I just checked mine on my iphone 6sP and LOGOUT was seen at the bottom.
Besure there using the latest version of the app.