Cross-linked Orbi accounts

On the Android app - yes it is there.  But not on the iPhone app.  The church person looked at it herself and we held both phones side-by-side and there wasn't a LOGOUT option on her iPhone.  I told her to simply uninstall it until I could get some help from Netgear.  Either way, the main problem is, as the title says, cross-linked accounts.  Why does her iPhone app show MY HOME Orbi. I don't seem to be the first person with this issue.  When I search the communities, there are other folks asking about removing old devices from their accounts and the last answer was that Netgear was working on it - but I never saw a final resolution.....