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Forum Discussion

Kiki387's avatar
Kiki387
Aspirant
May 17, 2020

Déconnexion AP mode Orbi RBK852

Good morning I always have disconnections, it starts with the satellite that disconnects but I placed it at 6m in open field. Then there is the router 2 or 3 times during the day sometimes the same ...
Kiki387's avatar
Kiki387
Aspirant
May 18, 2020

Good morning, sir,

The internet provider is bouygues telecom.
I made your settings but it's not better.
I specify that I'm in access point mode, so the settings are limited for example any unused channel on 5Ghz.
The house is 150m2 and the 2 systems are 7m apart.
There is no Wifi Neighbors near .

Kiki387's avatar
Kiki387
Aspirant
May 18, 2020

the firmware is :

 

RBK852 Firmware Update V3.2.11.2_1.2.13

 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 18, 2020

    Has a factory reset and setup from scratch been performed since last update?

    Does turning OFF the RBS and using the RBR alone still exhibit the problem? 

    • Kiki387's avatar
      Kiki387
      Aspirant
      May 18, 2020

      I just did a reset and it's been working for about an hour now.
      Thanks

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        May 18, 2020

        Is that longer than before?