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Dell laptop with intel Wireless-AC 3160 can not see orbi RBR750
I have a dell laptop running windows 10 which can not see the SSID from my Orbi RBR750 router. This is the only device I have that is having this problem. The laptop contains an Intel Dual Band Wirel...
what actual driver version is installed?
I was surprised to see that intel actually pulled the driver for all those models so its not accessible anymore.You might have to check into their support forum. I found 1 post that had achieved the drivers that you could try.
https://community.intel.com/t5/Wireless/Issues-with-Intel-R-Dual-Band-Wireless-AC-3160/m-p/1531569
Does this laptop display neighbor WiFi SSIDs?
Can you enable a Guest WiFi SSID and see if the laptop detects it?
Can you temporarily disable the AX feature on the Orbi and see if that makes a difference?
Yes, the dell laptop can see other wifi networks.
The dell laptop can not see the guest network either.
I don't see any setting in the RBR750 to disable AX
on the web admin Wireless menu:
Ah, the "disable AX" setting is under Basic (I was looking under Advanced), thank you.
The version that was installed (and which both Windows and Dell update processes say is the most recent) is 18.33.7.2
I was able to follow the provided link and locate and install the 21.10.1 drivers, and that solved the problem, thank you!