NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Device Losing Connection In Between Satellites RBR850
I have the RBR850 with router and satellite connected via Ethernet cable. Recently I added a second satellite which is connected wirelessly. When I walk around my house my phone is losing wifi connect...
1. What actual firmware version is on the router and the satellites
2. What modem/gateway is the router connected to?
3. tough to know but is the wireless satellite connecting back to the other satellite or the router?
4. Are any other devices having issues or just the one?
1. V4.6.14.3
2. TBD spectrum internet
3. Is there a way to confirm? I would guess it is connecting to the other satellite as it is slightly closer and has less walls between the other satellite than it does the router.
4. Yes, we noticed this issue on multiple family members’ iPhones. Phone will lose wifi connection somewhere moving between router and satellite at times. Used to be flawless when only had one satellite. The house is 1800 square feet.
2. TBD spectrum internet
3. Is there a way to confirm? I would guess it is connecting to the other satellite as it is slightly closer and has less walls between the other satellite than it does the router.
4. Yes, we noticed this issue on multiple family members’ iPhones. Phone will lose wifi connection somewhere moving between router and satellite at times. Used to be flawless when only had one satellite. The house is 1800 square feet.