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Forum Discussion
parkdj808
Jan 26, 2023Aspirant
Device Losing Connection In Between Satellites RBR850
I have the RBR850 with router and satellite connected via Ethernet cable. Recently I added a second satellite which is connected wirelessly. When I walk around my house my phone is losing wifi connect...
parkdj808
Jan 27, 2023Aspirant
1. V4.6.14.3
2. TBD spectrum internet
3. Is there a way to confirm? I would guess it is connecting to the other satellite as it is slightly closer and has less walls between the other satellite than it does the router.
4. Yes, we noticed this issue on multiple family members’ iPhones. Phone will lose wifi connection somewhere moving between router and satellite at times. Used to be flawless when only had one satellite. The house is 1800 square feet.
2. TBD spectrum internet
3. Is there a way to confirm? I would guess it is connecting to the other satellite as it is slightly closer and has less walls between the other satellite than it does the router.
4. Yes, we noticed this issue on multiple family members’ iPhones. Phone will lose wifi connection somewhere moving between router and satellite at times. Used to be flawless when only had one satellite. The house is 1800 square feet.
plemans
Jan 27, 2023Guru - Experienced User
What spectrum modem is it?
Is the satellite that is hardwired in running through a switch or directly of the RBR router?
What happens if you swap the satellites?
- parkdj808Jan 27, 2023AspirantSpectrum modem EU2251
Hardwired satellite is running directly to RBR router
I have not tried swapping the satellites? If I do so, it will automatically set up correct?
Have you heard of other’s experiencing this issue much with devices dropping when in between range?- parkdj808Jan 27, 2023AspirantAnd actually the dropping of conection often happens between router and satellite (either).