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Forum Discussion

SlappyM's avatar
SlappyM
Follower
Nov 02, 2021

Device stopped connecting to router

My Samsung TV has been working flawlessly for years and connecting to the Orbi RBR850 until a few days ago. Dropped connection and won't reconnect. Error says 'Network connection failed'. Have tried ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 19, 2021

Any progress on this? 

SlappyM wrote:

My Samsung TV has been working flawlessly for years and connecting to the Orbi RBR850 until a few days ago. Dropped connection and won't reconnect. Error says 'Network connection failed'. Have tried power cycling the TV, resetting the TV, router and modem. TV won't connect to the Guest network, either. TV will connect with my cell hotspot without any trouble, though, so seems the problem is with the network.

 

Everything else is connecting to the network and functioning normally. This one is driving me crazy and would appreciate any advice on what to try next.