NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

MrFendster's avatar
MrFendster
Aspirant
Jul 19, 2021
Solved

Device won't connect - AX6000 RBR850 FW V3.2.18.1

Trying to reconnect a Netgear WNCE2001 wifi adapter to my Orbi. It has previously been connected now it doesn't show up on the connected devices. A notification is generated that a new device has bee...
  • MrFendster's avatar
    MrFendster
    Jul 28, 2021

    Ah Hah ! Excellent. I'll reconfigure an old Netgear N300 router as a bridge.

    Thank you so much for your persistence with my problem ;-)

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 20, 2021

Try disabling AX mode on the RBR...

 

MrFendster's avatar
MrFendster
Aspirant
Jul 20, 2021

Thanks Furry, I've searched the router and can't find any switch for AX mode ... can you point me in the right direction, please ?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 21, 2021

    Basic Tab/Wireless settings. Uncheck the check box next to 2.4Ghz...

    • MrFendster's avatar
      MrFendster
      Aspirant
      Jul 27, 2021

      So I've done that and what has happened is that all of the 2.4G connections are blocked. Why does the device create a connection like 192.168.x.x and not a connection to the router like 10.0.x.x ?

       

      Thanks in anticipation.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Jul 27, 2021

        You'll need to read thru it's user manual and see how to set it up to work with the router. Seems like it may not be set up right or not handling the IP addressing it should be getting from the wifi system. Possible that this one device may not work well with Orbi AX systems. 

         

        Good Luck.