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Forum Discussion

cac3893's avatar
cac3893
Aspirant
May 14, 2021

Devices connected but not showing up on satellite within app

I am having an issue where my Orbi Mesh Wifi 6 Satelittles are not showing connected devices under App.  The devices are connected because I am hard lined into a satelittle and the connection is live...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 21, 2021

So they appear on the RBS's web page? 

cac3893 wrote:

I am having an issue where my Orbi Mesh Wifi 6 Satelittles are not showing connected devices under App.  The devices are connected because I am hard lined into a satelittle and the connection is live but its not showing in the App.  Anything that is not connected to the Main router does not show.  I have two satellites within the home.  I can see them both connected to the network in the network map but no devices shown under either satelittle even though they are.   I have tried a factory reset to the satelittle but it does nothing.   Does anyone have any help with this?