Devices connected but not showing up on satellite within app

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cac3893 wrote:

I am having an issue where my Orbi Mesh Wifi 6 Satelittles are not showing connected devices under App.  The devices are connected because I am hard lined into a satelittle and the connection is live but its not showing in the App.  Anything that is not connected to the Main router does not show.  I have two satellites within the home.  I can see them both connected to the network in the network map but no devices shown under either satelittle even though they are.   I have tried a 100% factory reset to the satelittle but it does nothing.   Does anyone have any help with this?  

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Hi mate, Have you found the solution or not? If not then please let me know will happy to serve you. Thanks regards Janyon