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Forum Discussion
Devices connected to base unit all report weak signal strength
I have the Orbi RBR850 base and satellite, both have firmware version 3.2.8.5 with ethernet backhall. The base unit is connected to CenturyLink 1Gb fiber ONT. The base unit is located in the concre...
While the concrete walls of the basement could easily keep the signal from going much further outside of the basement, this doesn't explain why devices that are also in the basement, probably some with direct line-of-sight to the router are reporting weak signal strength.
If this is a brand new system that you've just installed, I would suspect that there may be an antenna problem within the router itself.
I have the exact same issue and I am not surrounded by concrete. I believe it's a firmware glitch in the orbi app and web gui as a site survey shows excellent signal strength in most locations. This is not the only software glitch I've noticed either. Even standard router features are completely missing. I hope netgear fixes the signal issues and keeps patching the firmware.
Same experience here, devices have strong signal according to device but weak signal icon in Orbi app on Ipad.
- I have SRR60 Pro and ATT fiber GB plan. Most devices i have are newer windows / mac laptops or iphones. I havre only one SSID to support 2.4 and 5G connections.
I too hv exact issue, devices 10-12 ft away From satellites have so poor signal and speed test show 10-30 mbps. But if i go closer to router, same device speedtest gives 400+ mbps.
I have tested my wired backhaul by connecting laptops to that wired port and easily get 500+ mbps.
So something wrong with satelittes.
Also, i noticed that devices do not move smartly to the closest steonger points. They just hang on to wherever they are connected.
So frustrating. I paid top dollars to get quality product and even have paid support plan and yet netgear takes its own sweet time to respond (no response yet)Please post over in the Orbi Pro for your model Orbi:
https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/bd-p/en-business-orbi-pro
Thank you,
JaideepAdhvaryi wrote:
I have SRR60 Pro and ATT fiber GB plan. Most devices i have are newer windows / mac laptops or iphones. I havre only one SSID to support 2.4 and 5G connections.
I too hv exact issue, devices 10-12 ft away From satellites have so poor signal and speed test show 10-30 mbps. But if i go closer to router, same device speedtest gives 400+ mbps.
I have tested my wired backhaul by connecting laptops to that wired port and easily get 500+ mbps.
So something wrong with satelittes.
Also, i noticed that devices do not move smartly to the closest steonger points. They just hang on to wherever they are connected.
So frustrating. I paid top dollars to get quality product and even have paid support plan and yet netgear takes its own sweet time to respond (no response yet)
