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Forum Discussion
LTEGuy
Oct 20, 2022Star
Devices do not connect to RBS750
I have a RBK752 system running fw version 4.6.11.1
The app shows that the satellite is connected to the router. However no devices are connected to the satellite. No matter how close devices are to the satellite, they still only connect to the router.
Any ideas what the issue can be?
Thanks.
The app shows that the satellite is connected to the router. However no devices are connected to the satellite. No matter how close devices are to the satellite, they still only connect to the router.
Any ideas what the issue can be?
Thanks.
3 Replies
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- iyangNETGEAR Expert
Are you checking through the app or logging into the satellite through the browser?
I've seen a couple reports before of it not displaying right on the app but logging into the actual satellite showed devices connected.