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Forum Discussion
Mikepedley
Sep 23, 2023Aspirant
Devices dropping from network
Any ideas please? I am running small home network, comprising of 2 x Microsoft Windows 11 laptops, 1 x Raspberry pi file servers running samba share, 1 x Raspberry pi running Urbackup server with 2 ...
FURRYe38
Sep 23, 2023Guru
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Are the RBS wireless or ethernet connected to the RBR?
- MikepedleySep 24, 2023Aspirant
thanks for reply, hope following helps
latest .2.4.5
sky box, have no issues with internet connectivity
Yes good cables Cat6
One main router and 2 x satellites
no idea, middle sized bungalow, two bedrooms,
distance from main door where main router is connected to the outside world is about about 30 ft to the satellites that has he connected equipment , another about 10 feet more on the opposite side of building,
with the satellite turned of i loose the ethernet connectivity as expected but wireless still works, but still cant see devices on the windows network discovery which i need.
have tried moving some raspberry pi servers to other satellite but to no avail.
channel 40 (42), not much on this channel, i am a distance from other houses so very little going on,
o, have tried the MAC address as suggested.
both wireless and ethernet, Ethernet controls hive and Pulpits lights and heating
devices
Hope this helps, Mike
- FURRYe38Sep 24, 2023Guru
Mikepedley wrote:
thanks for reply, hope following helps
latest .2.4.5
sky box, have no issues with internet connectivity
What is the model # of this ISP device please.
Yes good cables Cat6
One main router and 2 x satellites
no idea, middle sized bungalow, two bedrooms,
Need near or best estimate of acutal size of home in sq feet please.
distance from main door where main router is connected to the outside world is about about 30 ft to the satellites that has he connected equipment , another about 10 feet more on the opposite side of building,
Might move the farther RBS a bit closer maybe.
with the satellite turned of i loose the ethernet connectivity as expected but wireless still works, but still cant see devices on the windows network discovery which i need.
have tried moving some raspberry pi servers to other satellite but to no avail.
channel 40 (42), not much on this channel, i am a distance from other houses so very little going on,
o, have tried the MAC address as suggested.
both wireless and ethernet, Ethernet controls hive and Pulpits lights and heating
devices
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Try this with just the RBR ON to see if networking returns to expected behavior.
- MikepedleySep 28, 2023Aspirant
sorry for the delay. I followed directions to letter, i took a little more time but all 22 devices connected to RBR except the ones running on Ethernet that was connected to RBS. things still the same, can see my shares on mobiles and tablets not on laptops
Mike