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Forum Discussion
Devices not connecting to satellite
Orbi mesh 750 with 2 satellites. No devices connect to the satellites and only to the main router. House is 3500 sq ft so I need those satellites to work. Router is up to date. Any way to get devices ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
https://youtu.be/UR0viMLISz4
Any Wifi Neighbors near by? If so, how many?
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
- V4.6.5.14 update model RBR 750. The modem is a netgear CM1000V2 that I own, not leased from cable company.
The first satellite is approx 53 ft from the router. Second is another 30 ft or so past it.
How do I find that setting to change the percentage from 100 to 50? Is it on the orbi app or do I have to log on to a desktop version? Can’t find that setting in the app.Under Advanced Tab/Advanced Settings/Wireless Settings using a web browser.
- I can’t seem to get into the orbilogin page. I’m on the network and it won’t get past asking for the username/password. It will take me to a page to change my admin user/password. I tried that. Still no go. Tried a different browser. Nope. Can’t passed the log in to get to the screen to change settings. Don’t know what to do.