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Forum Discussion

J-Hawk's avatar
J-Hawk
Tutor
Feb 06, 2021

DHCP Address Reservations Corrupting MAC address

The DHCP reservations based on MAC address worked OK up until line item 112 in my list (oh the joys of IOT) and then none of my MAC addresses got stored correctly.  From a Safari browser on Catalina...
J-Hawk's avatar
J-Hawk
Tutor
Feb 10, 2021

Hi FURRYe38,

Many thanks for the response. Yes 112 and growing. Prefer to register to control the whitelist and have the grey & blacklists visible. Sadly many people, many IOT devices, etc.

Browser variations seem to yield the same result, as does changing PC. I will try a rebuild from factory, but stabilizing the network with all the different device needs means i will be reloacding the .cfg (or face retyping 112 MACs into the reservation table) so it won't be purely a fresh setup.
You mention v12 firmware. Not sure i saw that. The most recent update from administration panel is V3.2.16.22_1.4.9, but maybe i'm misunderstanding you.

Regarding Netgear 'support', well i'm not sure i want to pay $50 for a chance to report a bug, unless you know a better way.
Thx, J-Hawk

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 10, 2021

v12 is most current though It may not be on NGs auto update servers yet. So you can manually download and apply. 

 

You can contact a forum moderator and let them know if you want to via PM:

Blanca_O 

  • J-Hawk's avatar
    J-Hawk
    Tutor
    Feb 12, 2021

    Thanks again. Will try that, but seems liek a hail Mary unless that's int eh addressed errata notes. 

    BTW, tried to sign up for the $50 option to get 'support' and report the bug, but even that dialog page was non-functional. Dialog box to enter serial number didn't allow any data entry regardless which browsaer i used. It would be funny if it wasn't so frustrating

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Feb 12, 2021

      Hopefully the forum moderator will make contact with you next week sometime. 

       

    • Mikey94025's avatar
      Mikey94025
      Hero
      Feb 13, 2021

      I have 73 reserved DHCP addresses so for fun I added test addresses until I reproduced your issue.  On my RBR850 I can set up to 113 reserved addresses successfully.  After that, the 114th reserved address gets truncated (see attached screenshot).  There does seem to be a limit on how many reserved addresses you can set.

       

      I thought it might be a limit on the total data size so I truncated a bunch of my device name strings (to "make room" for more reserved addresses).  It did not make a difference - My 114th address still gets truncated in exactly the same spot (3 characters short of the full MAC address).

       

      My Orbi is way past expired warranty so I will not be reporting this bug to them or do any further testing.

       

       

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Feb 13, 2021

        Hi Mikey94025

         

        If you are willing to work with support on the issue please let me know and I will PM you requesting for more information.


        Regards,
        Blanca
        Community Team