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jc1742's avatar
jc1742
Aspirant
Nov 30, 2022

Directions for Port Forwarding don't match what's on my screen.

I'm trying to follow the directions for setting up Port Forwarding on my new Orbi RBK753, but the directions seem to be wrong.  I've seen several comments like the instructions at https://kb.netgear.com/31069/How-do-I-configure-port-forwarding-on-my-Orbi-system, which work down to step 5.  Then step 6 says to select ADVANCED, which I do, and get a page that doesn't seem to contain the phrase "Advanced Setup" anywhere. There's "Advanced", and "Setup", but neither of them leads to a page that mentions "Port Forwarding".  I do see that the page is dated 03/29/2017, so I'm guessing that it's somewhat out of date.  But poking around more doesn't seem to help, and neither does copying the above phrases into a search widget; it just gets a whole load of pages that use those words but don't tell me how to make it work on my new gadget.

 

So does anyone know where I might find instructions for Port Forwarding that work on this current router?  Is there perhaps a way to restrict searches to only articles that have recent dates?  Or can I somehow limit the search to the model that I have?  It might help if there were an actual reference manual for it, but I haven't found any mention.

 

Meanwhile, I have a web site that is totally inaccessible to the public because the new RBK753 is blocking access from the outside world ...

 

7 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    It might help to open the Orbi web browser interface (http://orbilogin.net ) and log in with the administrative credentials, which are User Name "admin" and the administrative password that was set during configuration.

    There will be two tabs on the Home Page:

    • Basic
    • Advanced

    Click on the Advanced Tab.  A number of menu choices will appear.  The bottom choice should be Advanced Setup.

    Selecting that menu, there will be a number of choices including Port Forwarding / Port Triggering

     

    That menu will open the page where ports can be forwarded to internal servers to make them available to connections from the internet.  Usually forwarding port 80 (http) or port 443 (https) is what is required.f

     

    There is another way to accomplish this: name the web server as the Default DMZ server in the menu under Setup... WAN Setup.  This is not as secure because the DMZ server receives every connection attempt on every port.  If there is a security hole in that server, people on the internet are sure to find it.

     

    This what you need?

  • Here's also a picture matching CrimpOn's instructions and showing where the Port Forwarding controls can be found in the orbilogin.com admin website.  The submenu seems to be named "Advanced" now instead of "Advanced Settings".

     

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User

      Mikey94025 Thanks for posting the screen shot.  I know that "A foolish consistency is the hobgoblin of little minds" (Emerson) but really? Some programmer just decides one day, "Advanced Settings" is silly.  I'll just change it to "Advanced".  Ah, much better."  Sort of like every router supporting DHCP options 60 and 61 until some guy thinks, "huh?  nobody needs THAT anymore.  I'll just take it out."

      • jc1742's avatar
        jc1742
        Aspirant

        Somehow I'm not able to find my own postings here, so I don't know if my last attempt at a reply worked, so I'll add another.

         

        The advice for finding  the Port Forwarding settings "worked" in a weak sense.  I was able to type in the info for forwarding HTTP (port 80) to our server (192.168.1.40).  But when I use my phone to connect as an outsider (setting it to only use the phone system, not the local wifi), there's a long pause, then it says it can't connect.

         

        I just went to orbilogin.com, the ADVANCED -> Advanced -> Port Forwarding / Port Triggering pGFWE, and it still shows the "HTTP 80 80 192.168.1.40" line as before. But I see no sign that it does anything.  I don't see the common "Do It" sort of button that woulld tell the software to make the connection or whatever it's called here. The Port Forwarding stuff seems to have accepted it, and said nothing else. But connections from the outside still fail, so it's still in the "failed" category. 

         

        What else can I do to diagnose this failure and/or fix it?

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?


    jc1742 wrote:

    I'm trying to follow the directions for setting up Port Forwarding on my new Orbi RBK753, but the directions seem to be wrong.  I've seen several comments like the instructions at https://kb.netgear.com/31069/How-do-I-configure-port-forwarding-on-my-Orbi-system, which work down to step 5.  Then step 6 says to select ADVANCED, which I do, and get a page that doesn't seem to contain the phrase "Advanced Setup" anywhere. There's "Advanced", and "Setup", but neither of them leads to a page that mentions "Port Forwarding".  I do see that the page is dated 03/29/2017, so I'm guessing that it's somewhat out of date.  But poking around more doesn't seem to help, and neither does copying the above phrases into a search widget; it just gets a whole load of pages that use those words but don't tell me how to make it work on my new gadget.

     

    So does anyone know where I might find instructions for Port Forwarding that work on this current router?  Is there perhaps a way to restrict searches to only articles that have recent dates?  Or can I somehow limit the search to the model that I have?  It might help if there were an actual reference manual for it, but I haven't found any mention.

     

    Meanwhile, I have a web site that is totally inaccessible to the public because the new RBK753 is blocking access from the outside world ...