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Forum Discussion
GDCP
Sep 26, 2021Aspirant
Disable SIP ALG on RBR750
I have an ORBI RBR750 router in our home office that works very well for VoIP calls on one vendors cloud service. I have to supply a new handset for another vendor's cloud service to a client and wa...
FURRYe38
Sep 26, 2021Guru - Experienced User
Adanced Tab/Setup/WAN Setup
GDCP
Sep 26, 2021Aspirant
Thanks for your help, but unfortunately that's a little too brief on the explanation. I'm not quite understanding all that you've given in your technical detail.
FURRYe38 wrote:Adanced Tab/Setup/WAN Setup
- FURRYe38Sep 26, 2021Guru - Experienced User
It either works or doesn't. If your system and VOIP is working, then you can leave SIP as is. If it's not working, then try disabling SIP at the location path given on the RBR. Most of the time SIP doesn't need to be disabled.
- GDCPSep 26, 2021Aspirant
That is great to know. OK, what is the location path. I can't find any information about how to do this anywhere and its not obvious, for instance it doesn't have a radio button for disabling/enabling SIP ALG
- tucsonticoSep 26, 2021Virtuoso
As furry38 mentioned, the "Disable SIP ALG" checkbox is under the "Advanced" Tab->Setup->WAN Setup.