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Forum Discussion
Disabled 5GHz on my Orbi but my mobile still connects to it?
Hello, I'm trying to switch my iPhone to the 2.4GHz network so that I can set up a Harmony remote hub, but even after disabling the 5GHz in the routyer settings, my iphone still connects to the 5GHz...
What Orbi model do you have?
Be aware that there seems to be a time limit with some iOS or Android devices that will connect to the 2.4Ghz radio for a short period of time before changing automatically to the 5Ghz SSID, even though it's been hidden. The SSID is hidden only, thus the signal is still present. So you might want to also change the power output of the 5Ghz radio to 25%. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.