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Forum Discussion
Solved
DNS Error Popup Issues (Round 2)
Using the NETGEAR Orbi RBK852 AX6000 mesh router, since purchased, with various firmware versions (no other routers I've used in the past have this problem) Now currently on Firmware Version v4....
How to I perform a factory reset?
Awesome details. Thank you for this. I'll pass this along to NG.
Possible fix:
NAT Filtering > SIP ALG
NAT Filtering is set to Secure and has a tick box to disable SIP ALG upon it checked by default. Unticking that and enabling SIP ALG appears to of improve it's performance, creating a snapper response to device calls and may have of resolved my DNS issue too.
Will mark this as resolved, once fully tested and confirmed.
Sounds good. Let us know. Will be curious if this is a fix.
Feedback report #1
With SIP ALG enabled, it's a world of difference. If it was like this out of the box, I would rate the Netgear Orbi AX 853 one of the best, if not the best router meshes available to use, when previous I had quite the love/hate relationship.
No issues to report so far. Increased responses noticed without any slight delays.
However, I will note that under the Netgear Orbi App it has listed all the Wifi devices correctly, except for two of them. Those two have double entries each.
Two listing now for my Samsung Watch 3 - One was previously labelling it as a Smart Phone, the new one now considers it as Apple - Apple Watch.
Two listing for the Ring Doorbell Chime Pro - One was previously labelling it as a Doorbell, the new connected one now considers it as an Apple - iPhone. The Ring Doorbell device itself is labelled correctly, only the Chime which takes it's doorbell sound is named incorrectly.
I don't have any Apple products on the network, so don't believe this would be conflicting or causing it problems? However, it makes me wonder it before it was getting confused where to send it's data requests via router to 2 satellites and what path to take. If those requests time out, it might of been recalling it again while still throwing it around inside the network? Just a theory.
Both of these devices are working fine and I probably can just rename them manually, removing the old ones. Everything else on the network appears to be happy!
Nice. Thank you for the feed back.
No much we can do with Orbi app here. Something to post about here:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
I would compare the app with the RBRs web page as well and not that as well if you post in the Orbi app forum.
Glad that SIP ALG seems to have solved your DNS and odd WAN ISP issues. Craziness for sure. I will definitely keep this on the troubleshooting table for others to try should we see odd issues like this again. I know that mostly SIP ALG would be disabled by default and not needed for some VoIP apps. There are some that prefer to have it enabled. Users can test this and disable it based on there experiences.Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡