NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DNS errors RBK753
I have occasional DNS errors and reloading the page resolves it. Here is the link for details from other people who had same issue but no resolution was provided. Any ideas? https://community.net...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- 1. Current firmware installed: V3.2.16.6_1.4.4
2. ISP: Comcast Xfinity
3. modem brand/model: Arris T25
4. I tried with Chrome, Safari and Microsoft edge. Saw same behavior.
5. I do not see the same behavior when directly connected to modem. In addition, I did not see this issue with my other Orbi router (RBK53).Has a factory reset and setup from scratch and power OFF the ISP modem for 1 minute then back on been performed?
What happens if you change to using manual DNS on the RBR from automatic to say:
Level 3: 4.2.2.1
Level 3: 4.2.2.2
Level 3: 4.2.2.4
Level 3: 4.2.2.5
or
OpenDNS: 208.67.220.123
OpenDNS: 208.67.220.220
OpenDNS: 208.67.220.222
I have now loaded my system with v6 FW, dirty update and no reset. I'll be putting mine online later this evening when all house occupants go to bed. I don't have the same modem though so results may differ.
- I have done that and no improvements. However if I put static DNS at PC level, then problem gets resolved. Btw I was having same issue with previous version of firmware as well.