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Forum Discussion
RPhelps1
Nov 08, 2021Guide
DNS Issue with RBR750 and Firmware V4.6.5.14
Upgraded my RBR750 Firmware yesterday to V4.6.5.14 and it deaulted my DNS to the ISP defaults. I tried to change the DNS to 1.1.1.1 and the buttons are greyed out. If I highlight the "Does your Int...
- Nov 09, 2021
I do not have Parental Controls turned on. I did however fix my issue. I reset the entire router to factory defaults for the sixth time and it finally worked. It is very concerning that most of the time when Netgear does an update of firmware it requires the end user to jump through hoops to make it work. Orbi is a great product however the service generally is sub-par at best. Not what you like to see in an expensive product.
RPhelps1
Nov 09, 2021Guide
I do not have Parental Controls turned on. I did however fix my issue. I reset the entire router to factory defaults for the sixth time and it finally worked. It is very concerning that most of the time when Netgear does an update of firmware it requires the end user to jump through hoops to make it work. Orbi is a great product however the service generally is sub-par at best. Not what you like to see in an expensive product.
FURRYe38
Nov 09, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I would have also turned OFF the modem/ONT for 1 minute as well during the reset of the RBR.
Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Be sure to visit the Orbi AX forum for your future needs.
Enjoy.