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Forum Discussion
Does Netgear have an ombudsman to escalate issues ?
Despite an RMA and 6+ months of back and forth - I have received no resolution to my issue - because of the delaying tactics and slow responses via engineering, L2 support I am out of the window to di...
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849