NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Double NAT / Strict NAT
I am at my wits end! We have three XBox consoles in my home and all three keep getting a Double NAT or Strict NAT condition. I have turned on UPnp and IPV6 to no avail. I have a Motorola MB8600 modem ...
I would review this:
Has a factory reset and setup from scratch been performed since last update?
No, haven't done a factory reset yet. We just upgraded to Cox GigaBlast, replaced my old Arris Surfboard with the new Motorola, and replace my old Orbi system with this new RBR850. Several problems so far but this is the one it the first on the list.
Power ON all three game consoles. When they are ready, hold the front power buttons until they turn OFF. Leave them off. Then I would power OFF the modem for 30 seconds then back ON. WHile this is happening, press the reset button in back of the RBR for 15 seconds then release. Walk thru the setup wizard and complete the setup. Reset the RBS as well.
Be sure to check CTS and RTS values. If you see 64, change both radios to 2347. Under Advanced Tab/Advanced Settings/Wireless Settings
Power ON one xbox at a time and check NAT status on the dashboard networking settings.
Are the game consoles wired or wireless?
- One is wired to Orbi router
One is wired to Orbi satellite
One is on WiFi.
All three giving the same condition.
When I have run the tracert I am seeing the double NAT addresses but cannot explain why. Goes straight from wall --> modem --> Orbi.
I will do the steps above as suggested and post the results.
After I have factory reset, are there any other settings besides the info above, that I should be looking at? Everything I have researched says to use port forwarding or DMZ and I really would rather not. I have also read info saying UPnP and/or IPv6 should solve it, but neither worked.
I am a firm believer in Orbi since I am a long time user but this $600 unit is giving me fits.- I did everything listed above, including the factory reset, and the problem persists. Still getting Double NAT on the xbox and my tracert is still showing the same. I have no idea what to do or how to fix this, not even sure how I can have a Double NAT error with my current setup.