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Forum Discussion
Double NAT / Strict NAT
I am at my wits end! We have three XBox consoles in my home and all three keep getting a Double NAT or Strict NAT condition. I have turned on UPnp and IPV6 to no avail. I have a Motorola MB8600 modem ...
Are you still getting kicked from games with the ports being set to manual? Even after getting re-updated?
Does this happens with just 1 consoles only or when all consoles are online?
LVJRich wrote:
I only believe it is a Double NAT condition because the Network Settings on my XBox consoles say it is. Power on the XBox, go to settings and then network settings, the screen says: NAT type - Strict / Double NAT detected. It says the exact same thing on all three of my XBox consoles and all three are connected to the Orbi AX differently. One is hard wired to the router, one is hard wired to the satellite, and one is on WiFi through the satellite. This is a new issue for us that only cropped up once we switched to the Orbi AX. Ran the older Orbi for a few years and never once had this problem come up.
The question about being kicked out of games, yes we are, constantly. Getting kicked from games started us down this troubleshooting path which led us here.
As I had mentioned, randomly changing ports through the XBox dashboard is the only work around we have found at time and that seems to work for us. I cannot speak to anyone else with the issue.
No, we are not getting kicked out once he manually chooses a port.
(I'll use Dead By Daylight as an example.)
He starts up the game and it will immediately give him a warning along the lines of "there will be issues with the current NAT type". Cannot chat with his party but the game will start normally after you close the NAT warning screen. After an average of 15-20 minutes, he will get kicked to the main menu. This all happens EVERY time the game is played with the settings as-is.
If he goes into XBox network settings and then into advanced, you can manually change your port. He keeps picking ports at random until the NAT goes away and the settings say open. It might take trying 4-8 different ports but eventually it will show as open NAT. Once it's open, he has full access to party chat and so far has not been kicked at all, gets all the way through a game.
(I'll use Dead By Daylight as an example.)
He starts up the game and it will immediately give him a warning along the lines of "there will be issues with the current NAT type". Cannot chat with his party but the game will start normally after you close the NAT warning screen. After an average of 15-20 minutes, he will get kicked to the main menu. This all happens EVERY time the game is played with the settings as-is.
If he goes into XBox network settings and then into advanced, you can manually change your port. He keeps picking ports at random until the NAT goes away and the settings say open. It might take trying 4-8 different ports but eventually it will show as open NAT. Once it's open, he has full access to party chat and so far has not been kicked at all, gets all the way through a game.
Ok. This points to uPnP not working correctly IMO.
Great information. I've asked NG to look into this and included this thread. Thank you for posting about this. Your one in the first who has more than just 1 xbox console seeing NAT issues on Orbi AX. I have two...
- Oh, and I failed to answer a previous question you had. We will get the Double NAT issue regardless if just one console is powered on and being used or if all three are powered on and being used. The work around works for us in either situation.
We also have a PS4 that has the Double NAT issue but never really play on it so haven't tried the corrections with that but we will check it if it might help.Ok, thanks for this information. Hoping we can get NG to dive into this one. Orbi AC routers work. :smileywink: