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Forum Discussion
Download Drops to Nothing Occasionally with RBK852
I own a RBK852, which is the mesh router and a single satellite. The router sits alongside my modem in my office on the 2nd floor, which is right next to the stairs leading down to the 1st floor. The...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How close to the modem is the RBR sitting?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Set CTS to 2347. Save settings and reboot the router and satellite(s).
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
My ISP is Comcast and the modem is my own Motorola MB8600.
The RBR sits inches away from the modem.
Three story town house that is appromixatemly 1700 sq ft.
I'm not sure the actual distance between the router and the satellite since it goes through floors. I would think around 30 feet.
Everything is set to default but I'll fool around with the settings.
I live in a city so I have plenty of wifi neighbors.
"Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices."