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Forum Discussion
Bobkc
Aug 18, 2021Star
Drop in Download Speed - RBR750 with Satellite
I have been using the using the Orbi RBR750 for 8 months now and 30 days ago the download speed dropped from 940mbs to 610mbs. Have noticed the satellite has been indicating that it is receiving per...
LJ3000
Aug 19, 2021Guide
I am having the same issue and was directed to this site.
CBR750 — Orbi WiFi 6 DOCSIS 3.1 Mesh WiFi Cable Modem Router
Firmware version V4.6.3.6
App version 2.11.0.11
In last two days, my Download speed dropped from between 1200-1400 to 500-600. Had this model since March 2021 and first time a download speed drop has persisted more than a few hours. Tried calling support and they provided basic advice and had me change a couple settings and said everything else looked okay and to give it 24 hours. The drop seems to have started happening right after I installed the last firmware update. I called ISP (xfinity) and they said everything is fine on their end and they are sending 1g speeds. I paid $1k for the modem router combo plus two satellites and netgear tech on the phone says I need to pay a subscription if I need advanced help. I am so disappointed. Has anyone else experienced a slow down after latest firmware update?
CBR750 — Orbi WiFi 6 DOCSIS 3.1 Mesh WiFi Cable Modem Router
Firmware version V4.6.3.6
App version 2.11.0.11
In last two days, my Download speed dropped from between 1200-1400 to 500-600. Had this model since March 2021 and first time a download speed drop has persisted more than a few hours. Tried calling support and they provided basic advice and had me change a couple settings and said everything else looked okay and to give it 24 hours. The drop seems to have started happening right after I installed the last firmware update. I called ISP (xfinity) and they said everything is fine on their end and they are sending 1g speeds. I paid $1k for the modem router combo plus two satellites and netgear tech on the phone says I need to pay a subscription if I need advanced help. I am so disappointed. Has anyone else experienced a slow down after latest firmware update?