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Forum Discussion
chiefsheepy
Feb 03, 2023Aspirant
Duplicate MAC Address message when unblocking
I've just started having trouble connecting a couple of devices to my WiFi network, which is running by an RBR760. The Orbi smartphone app indicates they're working, but they're giving messages that ...
CrimpOn
Feb 03, 2023Guru - Experienced User
If these devices are powered off, then they will appear in the third table on the Access Control Page
"Blocked Devices that are not currently connected."
- Enable Access Control
- Select each device from that table and Delete them from the table.using "Remove from the list."
- Select Apply at the top of the page.
Personally, I find Access Control to be a huge pain and do not enable it.
chiefsheepy
Feb 03, 2023Aspirant
Thanks for the suggestion. I gave it a try on one device (powered down, gave it a few minutes), but it didn't work. It's back online after turning off Access Control, at least.
The thing is, I'd like to keep some control over what devices are using the WiFi (to manage kid screen time), and the Orbi app doesn't seem to do a good job of actually blocking them.
- CrimpOnFeb 03, 2023Guru - Experienced User
chiefsheepy wrote:
Thanks for the suggestion. I gave it a try on one device (powered down, gave it a few minutes), but it didn't work.
The device did not move from "currently connected" to "not connected"? Orbi tables update very slowly. There is an option to "Refresh" (on the right side of the screen).
On the topic of Parental Control, the situation is really complicated. There is a reason Netgear and other vendors tout their "Smart Parental Controls" options. (Hint: the primitive controls built into router software are woefully inadequate.)
I gave up on controlling my parents, so have no practical advise on that subject. (ha) Good Luck