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Forum Discussion
MikeS2021
Jun 08, 2021Aspirant
Enable AX 2.4G Breaks multiple devices
Can someone help me understand why I am having so many issues with 2.4G devices losing connection with my RBR850 + RBS850 x2? I have noticed that many of my Nest thermostats, Nest smoke detectors an...
FURRYe38
Jun 08, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What is the distance between the RBR/RBS and these NEST devices?
2.4Ghz is just another frequency that some devices can use, if there dual band supporting. AX mode on 2.4Ghz is just another mode that, if devices support this mode on 2.4Ghz, can use this mode. Not all devices support this mode. May cause some problems as well.
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Then try enabling AX mode on 2.4ghz. You don't have to have this mode enabled on 2.4Ghz all the time aswell.