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Forum Discussion
Solved
Enable Email Logging and Router Reboots
NOTICE:
For ANY users seeing mysterious reboots of there 7 or 8 series RBR routers rebooting at random or at specific time frames, we'd like to ask you to enable Email Logging of the RBR and config...
Ok, enabling email logs seems to help stop the RBR mysterious rebooting. Mines been online for 4+ days:
Uptime would have been more however we had a brown out last Wednesday.
No Reboots Here on RBK853 . . .
Let me start off by saying all FW Updates have been and are installed via "tDFWI" or if after install an issue arises I run a 30/30/30. If necessary, I'll reinstall the FW which at that point is no big deal. Through out the years, I have used DDWRT, Tomato and other third-party FW on my Netgear Routers. So the intense install process was part of it all along.
From day one I have had eMail Notification Turned On with all Options Selected. I have been using it since it was first introduced. I have had VoIP service and questionable, until lately, ISPs where I needed to watch what is going on with my connection and who was/is trying to, at one time constantly contacting my VoIP ATA's. Lots of DDoSs.
So part of my initial installation of the RBR850 on an RBK853 system was to setup the eMail Notification. For a short time it wouldn't work. Once I reviewed the settings, I realized that the Outgoing Port was set wrong for the type eMail I was wanting to use. Once I changed that from the default, every thing has worked great since. And has since except when I put all my IoT on my Guest Network. I started getting my set eMail at Midnight and now 3 others throughout the day depicting the Guest Network Shuffle. I wish I could turn that off. Although the eMails range from the whole Guest Network IP range of devices shuffling to one or two entries when a device(s) dropped off or lose their way. I wish I could do IP Reservations for GN Devices.
Through all this I have had "No Reboots". Except those I initiated or expected.
RBR: System Uptime: 10 days 12:29:09
RBS1: System Uptime :12 days 18:15:9
RBS2: System Uptime :12 days 18:15:28
I've not used email notifications for my Orbi systems. Until it was suggested to try this.
I only use the ERASE button on the RBRs UI for a factory reset. Press the reset button the RBS for 15 seconds then release.
Would be interesting to see if your system sees any mysterious reboots with a factory reset, setup from scratch and don't enable email logging. However, I believe we have enough feedback in regards to what users have been seeing with out email logs enabled initially so at least email logs are now helping to keep users systems more stable.I've disabled email logging on my 8 series last nite to see what happens. So far, no reboots. I presume that if I did a FR and setup from scratch with out enabling email logging, the RBR may exhibit the mysterious reboot.
NG has been advised of this.