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Solved
Enable Email Logging and Router Reboots
NOTICE:
For ANY users seeing mysterious reboots of there 7 or 8 series RBR routers rebooting at random or at specific time frames, we'd like to ask you to enable Email Logging of the RBR and config...
Ok, enabling email logs seems to help stop the RBR mysterious rebooting. Mines been online for 4+ days:
Uptime would have been more however we had a brown out last Wednesday.
Hi all,
Here is my experience with this quick fix.
I have 1x RBR850 and 3x RBS850 with 70+ connected devices on my network.
All was working fine for the 12 months I've had this setup and suddenly on July 14th the router started to drop connection from the internet fiber gateway as well as dropping DHCP to all connected devices.
I upgraded my whole setup to Firmware Version 4.6.8.5, did a factory reset on the RBR850, applied all my previous parameters from a backup, and enabled the Email Logging quick fix as described.
It did work for 1 day and then connection dropping problem came back.
My second attempt has been working since 4 days and here is what I did.
Factory reset the RBR850, re-created my parameters configuration from scratch and not from a backup, applied the Email Logging quick fix with a emailing frequency every hour instead of every day.
I am guessing the process of emailing logs is clearing out file space thus preventing the RBR850 to go in the buggy mode.
And because I have 70+ connected device, I have to run this process on an hourly basis instead of daily basis.
Hope this helps.
I almost dropped my Orbi setup to buy something else, this forum was quite helpful.
Looking forward to the new firmware version with the permanent fix.
Be sure to make a new back up since you FR and set up from scratch.
Yes NG knows of this issue with the RBR reboot, logging and email logging.
You have a lot of device so I guess you need to email log hourly. You can try disabling email logging and see if the system continues to work ok. I found that after I had email logging enabled and the system worked for 3 days, I just unchecked the disable box for email logging and the system continued to work with out any reboots. Only when I FR and setup again did the reboots return.
Ya, no idea when that fix will come in.
Considering the work to redo the set-up from scratch, I have obviously done a parameters backup.
The time spent on this is worth to me more than the hardware, so I am not touching anything until the next firmware !
Hope that Netgear learns from this and put more ressources into firmware development.
At that price point, we are expecting stuff that just work.
Ya we get that.
Just letting you now about the back up and email.
Here's hoping though.