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Ethernet backhaul between RBR850 and RBS850 keeps dropping
The ethernet backhaul connection between my RBR850 Router and the RBS850 satellites keeps dropping. I have three RBS850 satellites connected to the RBR850 router (each with an ethernet cable directly...
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Be sure FW is same version loaded on all RBS as whats loaded on the RBR.
Has a factory reset and setup from scratch been performed since last FW update? Press the back reset button for 15 seconds then release. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
What CAT# cable are you using? CAT6 is recommended.
Is a big house, plenty of distance between the router and satellites...but to be honest given that they are connected via ethernet backhaul not sure that makes any difference. FW all the same on all units. And using CAT5e/CAT6 cables. I will try the factory reset and hard reboot and see what happens...but this is pathetic that i should have to waste a day of my time doing this because of a faulty firmware update. Will let you know how it goes...
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Hi
I am having a similar problem with my devices. Not sure 100% if the backhaul is dropping out, but certainly devices wirelessly connected to my satellites lose connection, yet the devices connected to my main router remain ok, did you have any luck resolving this?
ElCapo wrote:
Hi
I am having a similar problem with my devices. Not sure 100% if the backhaul is dropping out, but certainly devices wirelessly connected to my satellites lose connection, yet the devices connected to my main router remain ok, did you have any luck resolving this?